LA City Council Services

There are an extraordinary amount of services available for residents of Los Angeles.

Dial 211: Essential Community Services 24/7

Types of Referrals Offered by 211

  • Basic Human Needs Resources – including food and clothing banks, shelters, rent assistance, and utility assistance.
  • Physical and Mental Health Resources – including health insurance programs, Medicaid and Medicare, maternal health resources, health insurance programs for children, medical information lines, crisis intervention services, support groups, counseling, and drug and alcohol intervention and rehabilitation.
  • Work Support – including financial assistance, job training, transportation assistance and education programs.  
  • Support for Older Americans and Persons with Disabilities – including adult day care, community meals, respite care, home health care, transportation, and homemaker services.  
  • Children, Youth, and Family Support – including child care, after school programs, educational programs for low-income families, family resource centers, summer camps and recreation programs, mentoring, tutoring, and protective services.
  • Emergency Suicide Prevention – referral to suicide prevention help organizations. Callers can also dial the following National Suicide Prevention Hotline numbers operated by the Substance Abuse and Mental Health Services Administration of the Department of Health and Human Services:

1-800-SUICIDE (1-800-784-2433)

1-888-SUICIDE (1-888-784-2433)

1-877-SUICIDA (1-877-784-2432) (Spanish)

Individuals who wish to donate time or money to community help organizations can also do so by dialing 211.


Dial 311: Non Emergency Services 24/7

3-1-1 is also available by calling (213) 473-3231. Callers within Los Angeles, Ventura, Orange, San Bernardino and Riverside Counties can also call 866-4LACITY (1-866-452-2489), toll-free. 

Little known, but incredibly useful free services provided are:

Bulky Item Pickup

Illegal Dumping

Illegal Parking


You can help be a part of cleaning up Los Angeles by simply calling 311. You will talk to a live person who will ask for the location (street name and address), the description of the bulky items and how many. 

The City of Los Angeles has a large directory of other free services.  Take a moment to scroll through some of them.

3-1-1 Citywide Services Directory

Dial 411: Information (Okay, you all know this one)

Dial 511: Previously a Traffic Line – Currently Non-Operational

Known typically for cell phone repair and technical issues.  When dialed from a land line, the call routes to your local carrier for repair service.

Dial 711: The Deaf and Disabled Telecommunications Program (DDTP)

The Deaf and Disabled Telecommunications Program (DDTP) is a public program mandated by the California State legislature and administered by the California Public Utilities Commission (CPUC). The DDTP has two components: the California Relay Service which includes Speech to Speech and the California Telephone Access Program which provides assistive telecommunications equipment. Their purpose is to provide access to basic telephone service for Californians who have difficulty using the telephone.

Dial 811: Call Before You Dig

One easy phone call to 811 starts the process to get your underground utility lines marked for free. When you call 811 from anywhere in the country, your call will be routed to your local One Call Center. Local One Call Center operators will ask you for the location of your digging job and route your call to affected utility companies. Your utility companies will then send a professional locator to your location to mark your lines within a few days. Once your underground lines have been marked, you will know the approximate location of your utility lines and can dig safely, because knowing what’s below protects you and your family.  Always call 811 before starting any digging project!

Dial 911: Emergency Response


Road Closures